Frequently Asked Questions
What are the various services that you offer?
We offer a wide range of services:
Artwork, Character Design, Animations, Interactives, PPT, Logo Creations, Pamphlets Design, Infographic, including promotional tools such as Poster/Brochure/Flyers, etc. for B2B and B2C businesses.
What are the types of Video and Production Services you offer?
We offer Video Creation and Development (2d Animation/360 Degree/3D Hologram). We also perform simple and complex video editing. Examples of video content are
- Infographic videos or Explainer video for Product/Service/Education
- Advertisements/Campaigns/Promos/Testimonial (2D/3D)
- Trailers for series or motion pictures
How do I get started with your services?
Please mail us a Project Brief with details such as your company background, what your objective is (e.g. advertise a business, launch a new product, or make a statement), what exactly you need, your target audience, deadlines for project completion, and your budget. We shall contact you to determine your exact needs in detail and work with you to ensure your project is completed to your satisfaction.
What are your key differentiators?
We provide the following benefits:
- High-quality designs with latest software
- Credibility through our experience with brand guidelines
- Timely and accurate delivery as per agreed service levels
- Adherence to confidentiality and security standards
- Transparent and accountable work culture
- Customer Service with Project Managers assigned to different time zones (US, Europe, Australia, and Asia Pacific)
What is your project turn-around?
The project turn-around is dependent on the criticality and complexity of your project. When we provide quote, we will give the tentative dates for completion and based on your priorities it will be adjusted.
Is it ok that I don’t have a script for animation or video project?
Sure! We have our own dedicated scriptwriters and creative writers who are experienced in video scriptwriting and copywriting. They also do idea generation, screenplay writing, and crafting of dialog for diverse video requirements.
Do you support remote work on a project?
We are very comfortable working remotely with customers on projects. Webex Meetings, GoToMeeting, Google Duo, Microsoft TeamViewer, AnyDesk are some of the tools used by us for online meetings and web conferencing.
Who will own the copyrights?
Full perpetual copyrights on final products are passed to our clients.
Can I make revisions in animations and videos?
We won’t proceed to production until you are totally satisfied with your script/storyboard and it’s been signed off. We get feedback at key stages in pipeline, pre, and post-production.
What are the file formats you supply?
We are ready to supply deliverables in any of these formats (MP4, MOV, GIF, HTML5 package, MP3, SWF, AVI, and MPEG)